Customer Care Specialist
$52,000–$62,400 year
On-site · Arlington, Virginia, United States
Job Summary
As a Customer Care Specialist, provide one-on-one support during scheduled service sessions, operate program equipment (training provided), encourage participants through journaling and goal setting, and maintain accurate session records while communicating updates to the team. You’ll create a welcoming, calm environment and focus on building trust and delivering a positive, supportive experience throughout the participant’s program journey. The role emphasizes helping others feel comfortable and supported, with training and certification provided to prepare you for success. The position requires a customer-service mindset, reliability, and the ability to collaborate effectively with a team to advance participants through the structured program.
Required Qualifications
- 2+ years of full-time professional experience (any industry)
- Strong verbal and written communication skills
- Background check and drug screening required
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.