Customer Care Specialist
$47,840–$62,400 year
On-site · Nocatee Saint Johns County, Florida, United States
Job Summary
As a Customer Care Specialist, you’ll be the friendly, reliable presence guiding individuals through a structured service program, helping create a welcoming environment, guiding participants through scheduled sessions, and ensuring smooth operation of the program. You’ll build trust and provide encouragement, keep accurate records of session progress, and communicate updates with the team, while leveraging coaching or mentoring skills to support personal progress and well-being. The role emphasizes a positive, people-focused experience, requires strong communication, and includes training and certification.
Required Qualifications
- 2+ years of full-time professional experience (any industry)
- Strong verbal and written communication skills
- Background check and drug screening required
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