Customer Care Specialist
$47,840–$62,400 year
On-site · Lehi, Utah, United States
Job Summary
Customer Care Specialist role focusing on providing one-on-one support during scheduled service sessions, guiding participants through a structured program designed to support personal progress and well-being. Responsibilities include operating program equipment (training provided), encouraging participants with journaling and goal setting, keeping accurate session records, and maintaining a welcoming, calm environment. The role emphasizes building trust, delivering encouragement, and ensuring a positive participant experience from start to finish. Must have at least 2+ years of full-time professional experience, strong communication skills, and be willing to undergo a background check and drug screening. Comprehensive paid training and certification are provided.
Required Qualifications
- 2+ years of full-time professional experience (any industry)
- Strong verbal and written communication skills
- Background check and drug screening required
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