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Serenity Mental Health Centers1 week ago

Customer Care Specialist

$47,840–$62,400 year

On-site · Lehi, Utah, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Customer Care Specialist role focusing on providing one-on-one support during scheduled service sessions, guiding participants through a structured program designed to support personal progress and well-being. Responsibilities include operating program equipment (training provided), encouraging participants with journaling and goal setting, keeping accurate session records, and maintaining a welcoming, calm environment. The role emphasizes building trust, delivering encouragement, and ensuring a positive participant experience from start to finish. Must have at least 2+ years of full-time professional experience, strong communication skills, and be willing to undergo a background check and drug screening. Comprehensive paid training and certification are provided.

Required Qualifications

  • 2+ years of full-time professional experience (any industry)
  • Strong verbal and written communication skills
  • Background check and drug screening required
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$48k – $62k / yr

Customer Care Specialist · Serenity Mental Health Centers

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