Customer Care Specialist
$47,840–$62,400 year
On-site · Tempe, Arizona, United States
Job Summary
Customer Care Specialist role focused on guiding participants through a structured service program. Responsibilities include providing one-on-one support during scheduled sessions, operating specialized program equipment (training provided), encouraging participants with journaling and goal-setting, maintaining accurate session progress records, and creating a welcoming, calm environment. No specialized experience required; comprehensive paid training and certification are provided. Ideal candidates bring empathy, reliability, and strong communication skills; this role emphasizes helping individuals feel supported and ensuring a smooth program experience.
Required Qualifications
- 2+ years of full-time professional experience (any industry)
- Strong verbal and written communication skills
- Background check and drug screening required
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