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Serenity Mental Health Centers1 week ago

Customer Care Specialist

$52,000–$62,400 year

On-site · Englewood, Colorado, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

As a Customer Care Specialist in Englewood, CO, you’ll provide one-on-one support during scheduled service sessions, operate specialized program equipment (training provided), and encourage participants with journaling, goal setting, and reflection. You’ll keep accurate session progress records and communicate updates with the team, creating a welcoming, calm environment. The role emphasizes building trust, delivering positive experiences, and helping individuals move forward, with paid training and certification provided. Requires 2+ years of full-time experience, strong communication skills, and a background check/drug screen. Benefits include substantial health coverage, PTO, holidays, 401(k), and opportunities for advancement.

Required Qualifications

  • 2+ years of full-time professional experience
  • Strong verbal and written communication skills
  • Background check and drug screening required
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$52k – $62k / yr

Customer Care Specialist · Serenity Mental Health Centers

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