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Serenity Mental Health Centers1 week ago

Customer Care Specialist

$47,840–$62,400 year

On-site · Scottsdale, Arizona, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Customer Care Specialist role focused on guiding individuals through a structured service program. Responsibilities include providing one-on-one support during scheduled sessions, operating program equipment (training provided), encouraging participants with journaling and goal setting, keeping accurate session records, and maintaining a welcoming, calm environment. The position emphasizes building trust, offering encouragement, and delivering positive experiences from start to finish. Ideal candidates bring attitude, compassion, and reliability, with experience in customer service, hospitality, retail, education, coaching, or mentoring, and must meet the listed requirements. The role is based in Scottsdale, AZ and includes comprehensive training and certification with benefits such as medical coverage, PTO, holidays, and a 401(k).

Required Qualifications

  • 2+ years of full-time professional experience (any industry)
  • Strong verbal and written communication skills
  • Background check and drug screening required
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$48k – $62k / yr

Customer Care Specialist · Serenity Mental Health Centers

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