Customer Care Specialist
$47,840–$62,400 year
On-site · Scottsdale, Arizona, United States
Job Summary
Customer Care Specialist role focused on guiding individuals through a structured service program. Responsibilities include providing one-on-one support during scheduled sessions, operating program equipment (training provided), encouraging participants with journaling and goal setting, keeping accurate session records, and maintaining a welcoming, calm environment. The position emphasizes building trust, offering encouragement, and delivering positive experiences from start to finish. Ideal candidates bring attitude, compassion, and reliability, with experience in customer service, hospitality, retail, education, coaching, or mentoring, and must meet the listed requirements. The role is based in Scottsdale, AZ and includes comprehensive training and certification with benefits such as medical coverage, PTO, holidays, and a 401(k).
Required Qualifications
- 2+ years of full-time professional experience (any industry)
- Strong verbal and written communication skills
- Background check and drug screening required
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