Customer Care Specialist in Athens - Lithuanian speaking
HybridAthens, Attica, Greece
Job Summary
Communicate with customers via phone, chat, and e-mail while tracking and following cases to ensure they close efficiently and timely. Maintain high customer satisfaction by representing a major brand, providing strong professional relationships with partners, and demonstrating empathy at all times. Work toward reaching targets set out by the client statement of work and internal goals. This role requires fluency in Lithuanian and very good English communication skills, with the ability to multitask and thrive in a fast-paced, high-energy environment. The position offers competitive monthly salary plus two extra salaries annually, full training by certified instructors, and relocation support including flight tickets, hotel accommodation, and house searching assistance at no cost.
Required Qualifications
- Fluency in Lithuanian
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
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