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Cross Border TalentsPosted 1 month ago

Customer Care Specialist (Dutch Speaker) – Madrid, Spain with Relocation Package

$18,000–$18,000 year

On-siteNijmegen, Gelderland, The Netherlands

Full TimeSmall

Job Summary

Provide customer support via phone, email, and chat in Dutch, assisting customers with inquiries, issues, and product-related questions while maintaining a professional tone. Deliver accurate information and solutions in a timely manner, handle customer complaints, and collaborate with team members to ensure satisfaction and meet performance targets. This role involves a permanent contract with a rotating shift schedule across Madrid, offering a base salary of €1,500/month plus language and performance bonuses. The team provides gym access, meal vouchers, and clear career growth paths within an international environment.

Required Qualifications

  • Fluent Dutch (spoken and written)
  • Good command of English
  • Strong communication and problem-solving skills
  • Customer-oriented mindset
  • Ability to work in a fast-paced environment
  • Flexibility to work rotating shifts

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