Customer Care Specialist (Dutch Speaker) – Madrid, Spain with Relocation Package
$18,000–$18,000 year
On-siteAlmere Stad, Flevoland, The Netherlands
Job Summary
Provide customer support via phone, email, and chat in Dutch, assisting customers with inquiries, issues, and product-related questions while maintaining a professional tone. Handle complaints and find effective resolutions, collaborating with team members to ensure satisfaction and meet performance targets. Work rotating shifts across morning, afternoon, and night periods, with schedules shared in advance and options to swap with teammates. Earn a base salary of €1,500/month plus language and performance bonuses, totaling €1,850–€2,100/month, within a permanent contract. Fluent Dutch and English are required.
Required Qualifications
- Fluent Dutch (spoken and written)
- Good command of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a fast-paced environment
- Flexibility to work rotating shifts
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