Customer Care Specialist (Dutch Speaker) – Madrid, Spain with Relocation Package
$18,000–$18,000 year
On-siteGroningen, Groningen, The Netherlands
Job Summary
Provide customer support via phone, email, and chat in Dutch, assisting with inquiries, issues, and product-related questions while maintaining a professional tone. Handle complaints and find effective resolutions, delivering accurate information and solutions in a timely manner to ensure customer satisfaction and meet performance targets. Collaborate with team members and other departments as needed. This permanent role includes a rotating shift schedule (morning, afternoon, night) with 35–40 hours per week and a base salary of €1,500/month plus language and performance bonuses. The team offers gym access, meal vouchers, and private health insurance after six months. Join an international, multicultural environment in Madrid with full relocation support and clear career growth paths.
Required Qualifications
- Fluent Dutch (spoken and written)
- Good command of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a fast-paced environment
- Flexibility to work rotating shifts
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