Customer Care Specialist (Dutch Speaker) – Madrid, Spain with Relocation Package
$18,000–$18,000 year
On-siteAthens, Attica, Greece
Job Summary
Provide customer support via phone, email, and chat in Dutch, assisting customers with inquiries, issues, and product-related questions while delivering accurate solutions and maintaining a professional tone. Handle customer complaints and find effective resolutions, collaborating with team members and other departments as needed to ensure satisfaction and meet performance targets. Work rotating shifts across morning, afternoon, and night periods, with schedules shared in advance and options to swap with teammates. Earn a base salary of €1,500/month plus language and performance bonuses, with a relocation package including accommodation and flight support. Join an international team in Madrid offering career growth from specialist to supervisor roles.
Required Qualifications
- Fluent Dutch (spoken and written)
- Good command of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a fast-paced environment
- Flexibility to work rotating shifts
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