Customer Care Specialist (Dutch Speaker) – Madrid, Spain with Relocation Package
$18,000–$18,000 year
On-siteBarcelona, Catalonia, Spain
Job Summary
Provide customer support via phone, email, and chat in Dutch, assisting customers with inquiries, issues, and product-related questions while maintaining a professional tone. Handle customer complaints and find effective resolutions to ensure satisfaction and meet performance targets. Collaborate with team members and other departments when needed. Maintain a permanent contract with 35 hours per week, rotating shifts, and a base salary of €1,500/month plus language bonuses. Fluent Dutch and English are required. Join an international team in Madrid offering relocation support and career growth opportunities.
Required Qualifications
- Fluent Dutch (spoken and written)
- Good command of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a fast-paced environment
- Flexibility to work rotating shifts
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