Customer Care Specialist (Dutch Speaker) – Madrid, Spain with Relocation Package
$18,000–$18,000 year
On-siteHaarlem, North Holland, The Netherlands
Job Summary
Provide customer support via phone, email, and chat in Dutch, assisting with inquiries, issues, and product-related questions while delivering accurate solutions. Maintain a professional tone, handle complaints, and collaborate with team members to ensure satisfaction and meet performance targets. Work rotating shifts across morning, afternoon, and night periods, with schedules shared in advance and options to swap. Enjoy a permanent contract with a base salary of €1,500 plus language and performance bonuses, totaling €1,850–€2,100 monthly. Includes relocation support, gym access, meal vouchers, and health insurance after six months.
Required Qualifications
- Fluent Dutch (spoken and written)
- Good command of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a fast-paced environment
- Flexibility to work rotating shifts
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