Customer Care Specialist (Dutch Speaker) – Madrid, Spain with Relocation Package
$18,000–$18,000 year
On-siteAntwerpen, Flanders, Belgium
Job Summary
Provide customer support via phone, email, and/or chat in Dutch, assisting customers with inquiries, issues, and product-related questions. Deliver accurate information and solutions while maintaining a professional tone, handling complaints to find effective resolutions. Collaborate with team members and other departments to ensure customer satisfaction and meet performance targets. Work rotating shifts across morning, afternoon, and night periods, with schedules shared in advance and options to swap. Join a permanent contract team in Madrid with relocation support, earning a base salary of €1,500/month plus language and performance bonuses.
Required Qualifications
- Fluent Dutch (spoken and written)
- Good command of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a fast-paced environment
- Flexibility to work rotating shifts
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