Customer Care Specialist (Dutch Speaker) – Madrid, Spain with Relocation Package
$18,000–$18,000 year
On-siteAmersfoort, Utrecht, The Netherlands
Job Summary
Provide customer support via phone, email, and chat in Dutch, assisting with inquiries, issues, and product questions while delivering accurate solutions and maintaining a professional tone. Handle customer complaints to find effective resolutions and collaborate with team members and other departments as needed. Ensure customer satisfaction and meet performance targets within a rotating shift schedule of morning, afternoon, and night options. Join a multicultural international team in Madrid with full relocation support, including flight and accommodation assistance.
Required Qualifications
- Fluent Dutch (spoken and written)
- Good command of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a fast-paced environment
- Flexibility to work rotating shifts
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