Customer Care Specialist/Delivery Driver
$37,440–$41,600 year
On-siteScott Air Force Base, Illinois, United States
Job Summary
Conduct in-store customer service and process incoming and outgoing shipments while providing desktop delivery to federal customers. Spend approximately half the time receiving and delivering items and the rest working with shoppers in the store. Handle all aspects of customer service, including creating quotes, reviewing orders, and entering information with high accuracy using a computer-based cash register. Lift a minimum of 50 pounds several times throughout the day and deliver product to military and federal customers in surrounding areas using a box truck. Requires a valid driver's license and clean driving record.
Required Qualifications
- Customer service experience in a retail environment
- A track record of providing service that exceeds customer expectations
- Experience working with a computer-based cash register
- Detail-oriented with the ability to research and create quotes, review orders, and enter information at the highest level of accuracy
- The ability to lift a minimum of 50 pounds several times throughout the day
- Ability to provide desktop delivery of items around Base using a hand truck
- Ability to deliver product to our Military customers and Federal customers in the surrounding areas, using a box truck
- Valid Drivers license and clean driving record
- A commitment to furthering our mission of increased employment and opportunity for people who are blind or visually impaired
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