Customer Care Specialist
$37,440–$43,680 year
On-site · Braintree, Massachusetts, United States
Job Summary
Front desk Customer Care Specialist at Aqua-Tots Swim Schools in Braintree, MA. Part-time role focused on customer service and sales of swim lessons, with responsibilities including answering phones, giving tours, scheduling/rescheduling, and maintaining a welcoming environment for families and kids. Must be outgoing, able to multitask in a busy facility, work with a team, and meet monthly sales goals. Training provided; shifts include a required Saturday or Sunday, with flexible scheduling and weekend nights off. Pay starts at $18 per hour with potential to increase based on experience.
Required Qualifications
- Outgoing and passionate about working with consumers
- Front desk customer service experience
- Ability to multitask in a very fast-paced environment
- Team player who can work with families and kids
- Sales and customer service to promote swim lessons and meet monthly goals
- Answering phones, giving tours, scheduling and rescheduling customers
- Learn and operate new point-of-sale system and adapt to schedules
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