Customer Care Sales Agent
On-siteNeenah, Wisconsin, United States
Job Summary
Respond to inquiries from prospective policyholders and provide personalized jewelry insurance quotes and coverage over inbound and outbound calls. Utilize digital communications and dual screens to correspond with new and potential policyholders while maintaining consistency in adhering to all customer sales performance metrics. Deliver an exceptional customer sales experience by possessing knowledge of Jewelers Mutual products and surpassing competitors with exceptional care. Requires a Property/Casualty Insurance Agent License or ability to obtain within 30 days, proficiency in Microsoft Office, and typing skills. Anticipated start date is August 31, 2026. Join a technology-focused organization committed to supporting the jewelry industry since 1913.
Required Qualifications
- High School Diploma or GED
- Property/Casualty Insurance Agent License or the ability to obtain within 30 days from hire
- Proficiency in Microsoft Office and Outlook
- Proficiency in typing and navigating multiple systems and screens simultaneously
- Regular attendance, punctuality, and adherence to agreed-upon schedule of availability
Desired Qualifications
- 1- 3 years sales or customer service experience preferred
- A mindset characterized by a strong curiosity, a preference for fast-paced environments, and a keen sense of urgency
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