Customer Care Representative
$35,360–$35,360 year
Hybrid · Andover, New Jersey, United States
Job Summary
Customer Care Representative for Nationwide Studios, operating in the youth portrait photography space, supporting customer service duties with emphasis on positive communication, data entry, and follow-through. Roles include assisting parents and school contacts, leveraging product knowledge across Teddy Bear Portraits and Legacy Studios lines, handling inquiries in a fast-paced environment, and adhering to training-before-remote-evaluation progression with potential for full-time conversion after January. The position is seasonal (through December) with daytime hours from 9:00am to 5:00pm, in-office with a pathway to remote work after training, and opportunities to grow into a longer-term role. Skills highlighted include exceptional verbal communication, typing accuracy, organization, reporting, and a customer-focused, friendly approach.
Required Qualifications
- Customer service aptitude
- Excellent speaking and communications skills
- Fast and accurate typing and data entry
- Excellent follow-up skills
- Ability to work in a fast-paced environment
- Product knowledge, organization, information analysis, verbal communication, reporting skills, managing processes, customer focus, and friendliness
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