Customer Care Representative

Customer Care Representative role focused on delivering excellent service from our Windham, ME office. Responsibilities include handling inbound calls, scheduling sales appointments and installations, making outbound calls to current customers to schedule service, posting on social media, and updating website content using widget tools. Ideal candidates are upbeat communicators with strong verbal and written skills, tech-savvy, autonomous, a proactive self-starter who follows proven systems, and maintains an optimistic, positive attitude. Experience with customer service, basic office tasks, and collaboration with sales teams is valued; the role supports our mission to provide consumer-focused radon services and helps keep the sales team schedules full.