Customer Care Representative I
Hybrid · San Juan, San Juan, Puerto Rico
San Juan, San Juan, Puerto RicoHybridFull TimeEntry LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
Customer Care Representative I in a hybrid role based in San Juan, PR; handles insurance benefits inquiries, eligibility and claims, documents interactions, analyzes data to address inquiries, and maintains positive customer relations while coordinating with internal teams under supervision. Utilizes PC/image stations, documents outcomes in the database, performs routine follow-up communications, and participates in basic training and pre-employment assessments.
Required Qualifications
- HS diploma or equivalent
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