Customer Care Representative
On-siteAthens, Attica, Greece
Job Summary
Customer Care Representative in Greece with a hybrid work arrangement (three days per week at Hempel’s offices in Athens and two days remote). Responsibilities include processing sales orders in the ERP system, ensuring product availability, coordinating deliveries and invoicing, handling outbound and inbound communications with customers, and supporting sales teams. The role requires experience in international customer service environments, strong teamwork and autonomous work ability, proficiency with ERP and CRM systems, and excellent Greek and English communication; knowledge of the paint/coatings sector is valued but not required. A flexible approach and inclusion in a multinational customer care team are emphasized.
Required Qualifications
- Experience in lively customer service international environments
- Ability to work as part of a team as well as autonomously
- Proficient in ERP systems (Microsoft preferred) and experience with CRM systems
- Proficient communication skills in Greek and English (indispensable)
- Italian or any other European language would be an advantage
- Meeting every requirement is not mandatory
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