Customer Care Representative

Provide excellent customer service to meet client and company goals; support products and services including mobile device solutions, extended service contracts, vehicle protection, renters insurance, lender-placed insurance; assist with inquiries and guide customers through offerings while aligning with company culture and values. Follow identity verification processes, maintain privacy practices, and adhere to AI usage guidelines as part of the application process. This role emphasizes delivering a positive customer experience and contributing to the overall success of the Assurant team.