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WillowWoodPosted 2 weeks ago

Customer Care Rep

On-siteMount Sterling, Ohio, United States

Full TimeHigh School Or EquivalentSmall

Job Summary

Answer all phone calls, receive and enter orders, and process RMA's while providing technical support for WillowWood products. Interact with customers across phone, email, live chat, and text channels to deliver product information. Requires a high school diploma, proficiency with Microsoft Office, ERP software, and CRM programs. Full-time role with competitive quarterly incentives and benefits. Join a progressive industry leader dedicated to helping clinicians and amputees worldwide.

Required Qualifications

  • High school diploma or higher
  • Proficiency with Microsoft Office products
  • Proficiency with ERP software
  • Proficiency with CRM programs
  • Ability to interact with customers in a variety of media such as phone, email, live chat, text, etc.

Desired Qualifications

  • Passion about what you do
  • Dedication to the mission and vision

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