Trilogy has logo
Trilogy hasPosted 2 months ago

Customer Care Rep

On-siteHilliard, Ohio, United States

Full TimeHigh School Or EquivalentEnterprise

Job Summary

Follow up on customer phone calls after hours with the 3rd shift pharmacist, prioritizing customers during that shift. Perform designated pharmacy compliance tasks and provide support to the pharmacy team as delegated. Maintain effective communication skills, telephone etiquette, and strong organizational abilities while multi-tasking in a fast-paced environment. Background in long-term care is preferred, and pharmacy technician certification is required within 90 days of hire.

Required Qualifications

  • Pharmacy technician certification
  • Friendly and hard working person
  • Works well independently
  • Works well as part of a team
  • Good organizational skills
  • Knowledge of prescription terminology
  • Ability to prioritize
  • Ability to multi-task
  • Ability to pay close attention to detail
  • Ability to work and communicate well with others
  • Detail oriented
  • Customer service skills
  • Telephone etiquette skills
  • Able to sit for long periods of time
  • Available to work overtime when needed
  • Knowledge of medical language and abbreviations
  • High school diploma or GED

Desired Qualifications

  • Background in long-term care

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