Customer Care Provider – Customer Service Specialist
$42,640–$42,640 year
On-siteWilliamsport, Pennsylvania, United States
Job Summary
Manage front-line telephone queues, oversee client accounts in the Order Management System, and ensure accurate data entry with meticulous attention to detail. Address client needs comprehensively, striving for one-call resolutions, while providing timely responses to email inquiries with a 24-hour turnaround. Process online orders, engage clients with product education, and handle daily closings and monthly statements. Travel periodically to corporate events, trade shows, and industry functions to represent Pneu-Dart professionally. Work Monday through Friday with no nights or weekends, adhering to all compliance procedures and guidelines.
Required Qualifications
- High School Diploma/GED or equivalent
- Must be able to travel periodically throughout the year to corporate events, trade shows, and industry functions
- Must be located in or able to work from Barbours, Pennsylvania
Desired Qualifications
- Associates degree in business administration
- 2-4 years of experience in customer service, call center operations, or a related field
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