Shannon Gilbertson - State Farm Agent logo
Shannon Gilbertson - State Farm Agent1 week ago

Customer Care Manager - State Farm Agent Team Member

$37,440–$37,440 year

On-site · Ellensburg, Washington, United States

Type
Part Time
Level
Mid Level
Education
Not Specified

Job Summary

Oversee day-to-day service operations at a State Farm Agency, coordinating customer inquiries, ensuring a positive customer experience, updating accounts, processing billing inquiries, policy reviews, and reporting service metrics. Focus on communication, organization, and coordination of customer interactions to support community needs and agency goals.

Required Qualifications

  • Excellent communication and organizational skills.
  • Strong attention to detail with the ability to manage multiple priorities.
  • Prior experience in customer service, office management, or administrative support preferred.
  • Must be able to obtain applicable state insurance licenses.
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$37k – $37k / yr

Customer Care Manager - State Farm Agent Team Member · Shannon Gilbertson - State Farm Agent

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