Customer Care Manager - State Farm Agent Team Member
$40,000–$80,000 year
On-siteArnold, Missouri, United States
Arnold, Missouri, United StatesOn-siteFull Time$40,000–$80,000 yearEnterprise
Full TimeEnterprise
Job Summary
Manage customer inquiries and support daily service activities by coordinating team communication to maintain efficient workflows. Assist with account updates, billing inquiries, and policy reviews while tracking service metrics and reporting progress to the agent. Support community engagement and customer outreach initiatives to ensure a positive experience for clients navigating claims or personalized plans. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities. Must obtain applicable state insurance licenses.
Required Qualifications
- Excellent communication and organizational skills
- Strong attention to detail with the ability to manage multiple priorities
- Must be able to obtain applicable state insurance licenses
Desired Qualifications
- Prior experience in customer service, office management, or administrative support preferred
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