Customer Care Internship
$16,240–$16,240 year
On-siteVienna, Vienna, Austria
Job Summary
Work through the customer import backlog for the Activation team to ensure new accounts are set up accurately and efficiently. Own MFA research requests and other recurring tasks for the Retention team while handling invoice corrections for Finance Ops to keep billing processes accurate. Jump into meaningful projects across teams that help the organization work smarter and contribute to growth. This hands-on, learning-focused internship allows you to gain practical experience across Activation, Retention, and Finance Ops functions while providing teams with extra capacity. You will operate as a flexible resource moving between areas based on support needs.
Required Qualifications
- You're currently enrolled at a university as a full-time student
- Fluent in German and English (spoken and written)
- Strong communication skills
- Reliability, trustworthiness, and high attention to detail
- Hands-on, proactive mindset with a willingness to learn
- Positive and team-oriented attitude
- Comfortable following processes while contributing ideas
- Full-time (30-35 hours per week)
- Vienna, Austria
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