Customer Care Coordinator – Travel Services
RemoteMarsh Harbour, Central Abaco, Bahamas
Job Summary
Serve as the primary point of contact for travel-related inquiries, providing timely and accurate responses to customer questions. Support travel planning coordination and itinerary updates while monitoring client needs before, during, and after travel. Maintain detailed documentation and follow-up communication in adherence to company procedures and service standards. This role requires strong customer service and relationship-building skills, with a preference for candidates experienced in customer service, sales support, or administration. The position offers training, tools, and ongoing mentorship within a positive, service-focused team culture.
Required Qualifications
- Strong customer service and relationship-building skills
- Detail-oriented with strong follow-through
- Self-directed and comfortable working remotely
Desired Qualifications
- Experience in customer service, sales support, or administration preferred
- Comfortable learning new systems and online platforms
- Interest in travel or tourism is a plus
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