Customer Care Coordinator

Provide outstanding, accurate customer service to patrons by answering or directing questions and concerns while conducting day-to-day customer phone support. Lead tours of the sales floor, making product recommendations based on ongoing research, and retain knowledge of patient benefits and promotions to encourage memberships. Adhere to company policy, industry regulations, and product handling procedures, including safety and health compliance. Maintain store cleanliness by stocking items, sweeping, mopping, and sanitizing, and operate the cash register and POS system. Work as part of a team to ensure sales goals and compliance are met by designated timelines.