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Rewardsco 34 days ago

Customer Care Consultants

On-site · Umhlanga, KwaZulu-Natal, South Africa

Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Be the first point of contact for customers, handling incoming calls with confidence and professionalism. Listen, understand and resolve customer queries and complaints, provide accurate information about products and services, and turn challenges into positive experiences by offering the best solutions. Build strong, trusted relationships through clear and friendly communication, go the extra mile to engage and retain customers, and work closely with your team and team leader to deliver excellent service. Play an important role as a brand ambassador for Rewardsco.

Required Qualifications

  • Matric (essential)
  • 12 months customer service or call centre experience (advantageous, not essential)
  • Excellent telephone etiquette and communication skills
  • Clear criminal record
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Rewardsco 3

Customer Care Consultants

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