Customer Care Consultant
$8,320–$12,480 year
On-site · Warren, Ohio, United States
Job Summary
Customer Care Consultant in Warren, OH, responsible for telephonic customer and patient support, delivering exceptional service while educating clients, handling store-floor tours, recommending products, and ensuring compliance with company policies and regulations. Role requires strong communication, computer skills, and the ability to work as part of a team to meet sales and guest-satisfaction goals; occasional local travel is expected. The position offers base pay plus tips (advertised as $4–$6/hour in tips) and benefits including medical, dental, vision, and retirement options.
Required Qualifications
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Excellent computer, language and reasoning skills
- Bilingual in Spanish preferred
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