Customer Care Coach
$47,840–$62,400 year
On-site · Sandy Springs, Georgia, United States
Job Summary
Customer Care Coach at Serenity in Sandy Springs, GA. You’ll work one-on-one with individuals in structured sessions designed to support personal progress and well-being, guiding participants through sessions using program tools and technology, helping with motivation through journaling, gratitude, goal setting, and habit-building, and tracking progress with the team. Requires 2+ years of professional experience, strong interpersonal and written/verbal communication skills, calm and supportive presence in fast-paced environments, and Authorization to work in the United States. Training provided; competitive pay with benefits. Includes a meaningful, growth-oriented role focused on helping people feel heard, encouraged, and empowered.
Required Qualifications
- 2+ years of full-time professional experience
- strong interpersonal skills
- clear communication skills in writing and speaking
- ability to remain calm and supportive in fast-paced environments
- authorization to work in the United States
- willingness to learn, grow, and accept feedback
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