Customer Care Coach
$52,000–$62,400 year
On-site · Parker, Colorado, United States or Castle Rock, Colorado, United States
Job Summary
Customer Care Coach at Serenity provides one-on-one sessions designed to support personal progress and well-being. The role involves guiding participants through structured sessions using program tools, helping with journaling, gratitude exercises, goal setting, and habit-building, and tracking progress while maintaining a calm, welcoming environment. Must have 2+ years of full-time professional experience, strong interpersonal and communication skills, and the ability to stay composed in a fast-paced setting; requires authorization to work in the United States. Training is provided. Competitive pay with benefits and a focus on meaningful, supportive client experiences.
Required Qualifications
- 2+ years of full-time professional experience
- Strong interpersonal skills
- Clear communication (in person and writing)
- Ability to remain calm and supportive in fast-paced environments
- Willingness to learn, grow, and accept feedback
- Authorization to work in the United States
Additional Requirements
- Authorization to work in the United States
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