Customer Care Agent with Finnish
HybridKrakow, Łódź Voivodeship, Republic of Poland
Krakow, Łódź Voivodeship, Republic of PolandHybridFull TimeFintech ServicesLarge
Full TimeLargeFintech Services
Job Summary
Provide telephone, email, and chat support for Nexi Nordic Corporate business customers and partners while managing cases and administrative tasks. Ensure high customer satisfaction through quality-oriented service delivery and assist colleagues with process and communication needs. Specialize in one of three topics: invoicing, terminals, or acquiring. Maintain fluency in Finnish and English to handle inquiries efficiently. Join a collaborative team in Krakow to help simplify the future of digital payments for millions of users daily.
Required Qualifications
- Ability to work independently and efficiently on tasks and cases
- Quality orientation and drive for providing an excellent customer service experience
- Fluency in Finnish (spoken and written)
- Fluency in English (spoken and written)
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