Customer Astonishment Representative
$33,280–$41,600 year
On-siteBroomfield, Colorado, United States
Job Summary
Greet families and students with warmth while answering inquiries via phone, text, email, and in person. Guide prospective families to appropriate classes, register students for programs and events, and conduct studio tours. Support enrollment, resolve problems professionally, and communicate studio updates clearly. Maintain a welcoming lobby, assist teachers with class operations, and complete daily administrative tasks. Work Monday evenings from 4:00 to 9:00 PM, with potential for additional shifts. Join a team dedicated to educating and inspiring children through dance.
Required Qualifications
- Loves talking with people
- Naturally makes others feel welcome
- Is organized and detail-oriented
- Can juggle multiple priorities without getting flustered
- Communicates professionally in person and in writing
- Enjoys helping families make decisions
- Is comfortable recommending programs that are the best fit for each child
- Learns new technology quickly
- Takes ownership and follows through
- Has a positive attitude and strong work ethic
- Loves being part of a team
- Monday: 4:00 PM – 9:00 PM
- There is potential for additional weekday evening and weekend shifts as opportunities become available
Desired Qualifications
- Have experience in customer service, hospitality, retail or sales
- Love working with children and families
- Enjoy a fast-paced environment
- Are energized by goals and team wins
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