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Marks & SpencerPosted 2 weeks ago

Customer Assistant - Food - Upper Road Belfast Simply Food

On-siteBelfast, Northern Ireland, United Kingdom

Full TimeLargeRetail

Job Summary

Conduct frontline customer service in the M&S Food section by serving, selling, and filling shelves while recommending new products. Utilize digital tools like the Sparks App and in-store devices to enhance the customer experience and ensure product availability. Adapt to changing store demands across various areas, maintaining a positive, high-energy team environment. Thrive in a high-pressure, fast-paced setting by meeting strong customer demand head-on and delivering five-star service at pace. Join the UK's fastest-growing retailer to drive sales growth and support the ongoing store transformation.

Required Qualifications

  • Resilience and commitment
  • Ability to thrive under pressure
  • Five-star service delivery at pace
  • Knowledge of M&S Food products
  • Confidence in recommending and selling food products
  • Digital confidence
  • Ability to utilise digital tools (e.g., Sparks App, in-store devices)
  • Team player mindset
  • Flexibility to work across various areas of the store
  • Ability to adapt to changing demands of the retail environment

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