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Marks & SpencerPosted 1 month ago

Customer Assistant - Food - Salisbury

On-siteSalisbury, England, United Kingdom

Full TimeLargeRetail

Job Summary

Conduct frontline customer service in the Food section by recommending products, filling shelves, and handling sales demands during high-pressure shifts. Utilize digital tools like Sparks and in-store devices to enhance the customer experience and ensure product availability. Adapt to changing store demands by working across various areas, supporting teammates to deliver a seamless service, and confidently selling new food products. Maintain five-star service standards while embracing the fast-paced retail environment. Join the UK's fastest-growing retailer as a resilient brand ambassador ready to drive growth and serve customers without waiting.

Required Qualifications

  • Resilience and commitment
  • Ability to thrive under pressure
  • Five-star service delivery at pace
  • Knowledge of M&S Food products
  • Confidence in recommending and selling food products
  • Digital confidence
  • Ability to utilise digital tools (Sparks and in-store devices)
  • Team player mindset
  • Flexibility to work across various areas of the store
  • Ability to adapt to changing demands of the retail environment

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