Customer Assistant - Food - Malvern
On-siteMalvern, England, United Kingdom of Great Britain and Northern Ireland
Job Summary
Conduct frontline service in the M&S Food section by filling shelves, serving customers, and driving sales growth. Utilize digital tools like the Sparks App and in-store devices to enhance the customer experience and ensure product availability. Recommend and sell newest food products while maintaining five-star service standards under high-pressure conditions. Work across various store areas to adapt to changing demands, supporting a positive, high-energy team environment. Thrive in a fast-paced setting by staying sharp and focused during peak hours.
Required Qualifications
- Resilience and commitment
- Ability to thrive under pressure
- Five-star service delivery at pace
- Knowledge of M&S Food products
- Confidence in recommending and selling food products
- Digital confidence
- Ability to utilise digital tools (e.g., Sparks App, in-store devices)
- Team player mindset
- Flexibility to work across various areas of the store
- Ability to adapt to changing demands of the retail environment
- Availability for Wednesday 18:00-22:00
- Availability for Friday 18:00-22:00
- Availability for Saturday 17:00-21:00
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