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Marks & SpencerPosted 4 weeks ago

Customer Assistant - Food - Malvern

On-siteMalvern, England, United Kingdom of Great Britain and Northern Ireland

Full TimeSenior LevelLargeRetail

Job Summary

Conduct frontline service in the M&S Food section by filling shelves, serving customers, and driving sales growth. Utilize digital tools like the Sparks App and in-store devices to enhance the customer experience and ensure product availability. Recommend and sell newest food products while maintaining five-star service standards under high-pressure conditions. Work across various store areas to adapt to changing demands, supporting a positive, high-energy team environment. Thrive in a fast-paced setting by staying sharp and focused during peak hours.

Required Qualifications

  • Resilience and commitment
  • Ability to thrive under pressure
  • Five-star service delivery at pace
  • Knowledge of M&S Food products
  • Confidence in recommending and selling food products
  • Digital confidence
  • Ability to utilise digital tools (e.g., Sparks App, in-store devices)
  • Team player mindset
  • Flexibility to work across various areas of the store
  • Ability to adapt to changing demands of the retail environment
  • Availability for Wednesday 18:00-22:00
  • Availability for Friday 18:00-22:00
  • Availability for Saturday 17:00-21:00

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