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Marks & SpencerPosted 1 month ago

Customer Assistant - Food - Lymington Simply Food

On-siteLymington, England, United Kingdom

Full TimeLargeRetail

Job Summary

Conduct frontline service in the M&S Food section by serving, selling, and filling shelves while recommending new products. Utilize digital tools like Sparks and in-store devices to enhance the customer experience and ensure product availability. Adapt to changing store demands across various areas, maintaining a positive, high-energy team environment. Work flexible shifts including late nights between 14:15 and 22:15, with unsocial premiums for hours worked between 22:00 and 06:00. Must be digitally confident, resilient, and over 18 years old to comply with health and safety legislation. Thrive in a high-pressure retail setting driving sales growth and delivering five-star service.

Required Qualifications

  • Age 18 or over
  • Resilience and commitment
  • Ability to thrive under pressure
  • Five-star service delivery at pace
  • Passion for the role
  • Pride in knowledge of M&S Food products
  • Readiness to work day in and day out
  • Ability to meet strong customer demand head-on
  • Digital confidence
  • Utilization of digital tools (Sparks and in-store devices)
  • Team player mindset
  • Flexibility to work across various areas of the store
  • Ability to adapt to changing demands of the retail environment

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