Customer Assistant - Food - Islington
On-siteIslington, England, United Kingdom
Job Summary
Conduct frontline service in the M&S Food section by serving, selling, and filling shelves while meeting strong customer demand. Recommend and sell newest food products to drive sales growth, utilizing digital tools like the Sparks App and in-store devices to enhance the customer experience. Adapt to changing demands across various store areas, supporting the team to deliver a seamless experience in a high-pressure environment. Work flexible shifts including Thursday 15:00-23:00, Friday 15:00-23:00, and Saturday 14:00-22:00, with a £3.00 unsocial premium for hours between 22:00-06:00. Applicants must be 18 or older to comply with health and safety legislation.
Required Qualifications
- Age 18 or over
- Resilience
- Commitment
- Down-to-earth attitude
- Ability to thrive under pressure
- Five-star service delivery
- Ability to work at pace
- Passion
- Pride in knowledge of M&S Food products
- Willingness to work day in and day out
- Ability to meet strong customer demand head-on
- Confidence in recommending and selling food products
- Digital confidence
- Ability to utilise digital tools (e.g., Sparks App, in-store devices)
- Team player mindset
- Willingness to work across various areas of the store
- Flexibility
- Ability to adapt to changing demands
- Ability to embrace challenges
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