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Marks & SpencerPosted 1 week ago

Customer Assistant - Food - Ayr

On-siteAyr, Scotland, United Kingdom

Full TimeLargeRetail

Job Summary

Conduct frontline service in the M&S Food section by serving, selling, and filling shelves while managing high-pressure customer demand. Utilize digital tools like Sparks and in-store devices to enhance the customer experience and ensure product availability. Work across various store areas with flexibility to adapt to changing demands, supporting a team in delivering a seamless service. Maintain five-star service standards and confidently recommend new food products to drive sales growth.

Required Qualifications

  • Sunday 16:00-20:00
  • Thursday 16:00-20:00
  • Saturday 16:00-20:00
  • take pride in their knowledge of M&S Food products
  • Being digitally confident
  • utilise our digital tools, such as the Sparks and our in-store devices

Desired Qualifications

  • thrive under pressure
  • deliver five-star service at pace
  • embrace the transformation
  • passionate individuals
  • roll their sleeves up and go again, day in and day out
  • meeting strong customer demand head-on
  • resilient
  • committed brand ambassador
  • confidently recommending and selling our newest food products
  • make sure our customers feel truly valued
  • thrive in a high-pressure environment
  • staying sharp, fast, and focused
  • go above and beyond
  • serve, sell, fill and help drive growth in sales
  • Being a team player
  • contribute to a positive, high-energy environment
  • works hard and supports each other
  • delivering a seamless customer experience
  • Flexibility
  • poised to work across various areas of the store
  • adapting to the changing demands of the retail environment
  • embrace the challenge

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