Customer Assistant - Food - Abingdon
On-siteAbingdon, England, United Kingdom
Job Summary
Conduct frontline customer service in the Food section by serving, selling, filling shelves, and driving sales growth in a high-pressure environment. Utilize digital tools like the Sparks App and in-store devices to enhance the customer experience and ensure product availability. Adapt to changing store demands by working across various areas while maintaining a positive, high-energy team atmosphere. Deliver five-star service at pace, confidently recommend new food products, and meet strong customer demand head-on. Work late-night shifts from Tuesday to Saturday between 19:00 and 23:00 as a resilient brand ambassador for Marks & Spencer.
Required Qualifications
- Age 18 or over
- Resilience and commitment
- Ability to thrive under pressure
- Five-star service delivery at pace
- Passion for the role
- Pride in knowledge of M&S Food products
- Readiness to work day in and day out
- Ability to confidently recommend and sell food products
- Digital confidence
- Utilization of digital tools (e.g., Sparks App, in-store devices)
- Team player mindset
- Flexibility to work across various store areas
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