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Marks & SpencerPosted 1 week ago

Customer Assistant - Cafe - Taunton

On-siteTaunton, England, United Kingdom

Full TimeLargeRetail

Job Summary

Conduct high-pressure café service as a brand ambassador, taking and fulfilling orders digitally while maintaining impeccable food safety standards. Manage queues during peak periods by making great food and drink recommendations, ensuring customers move efficiently and remain satisfied. Support colleagues in a high-performance culture, adapting quickly to work where needed across multiple shifts. Deliver five-star service with relentless focus, handling the pace and demands of the M&S Café environment.

Required Qualifications

  • Being digitally confident
  • Ability to handle pace
  • Stay calm under pressure
  • Deliver warm, five-star service
  • Make great food and drink recommendations
  • Ensure the café operates smoothly
  • Maintain impeccable food safety standards
  • Be fast
  • Be relentlessly focused
  • Support colleagues
  • Adapt quickly
  • Work where needed

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