Customer Assistant - Cafe - Stirling
On-site · Stirling, Scotland, United Kingdom
Job Summary
Hands-on cafe role focused on delivering fast, five-star service; responsible for recommending food and drink, using digital tools to take and fulfil orders, upholding strict food safety, supporting teammates, and adapting to pace. Brand ambassador in the M&S Café with a focus on quality service during busy periods; strong emphasis on digital proficiency, food-safety standards, teamwork, and flexibility. Weekend shifts are included (Sunday and Saturday 11:00-17:30) in Stirling, UK.
Required Qualifications
- Digitally confident with order-entry tools
- Ability to take and fulfil orders using digital tools
- Uphold strict food safety standards
- Deliver five-star customer service in a fast-paced environment
- Work effectively as part of a high-performance team
- Adapt quickly with flexible scheduling
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