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Kotak4 months ago

Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit

On-site · Kota, Rajasthan, India

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Industry
Banking Services

Job Summary

The Customer Assistance Manager for the Hardship Assistance Unit oversees collections and recovery operations, focusing on repossession activities, coordinating with external agencies, and handling legal formalities to resolve delinquent accounts. The candidate should be confident, field-ready, and capable of leading a team while ensuring compliance and operational efficiency.

Required Qualifications

  • Experience in managing collections and recovery operations
  • Ability to oversee repossession activities
  • Strong coordination skills with external agencies
  • Knowledge of legal formalities related to collections
  • Leadership skills and capacity to maintain compliance and operational efficiency
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Kotak

Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit

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