Customer and Sales Support Specialist (Rural Products)
On-site · Toowoomba, Queensland, Australia
Job Summary
Customer and Sales Support Specialist (Rural Products) at Metalcorp/BlueScope based in Toowoomba. Responsibilities include handling customer interactions via phone and email, managing quotes and inquiries, converting quotations into sales opportunities, nurturing customer relationships, seeking ways to improve the customer experience, assisting with stock control and retail presentation, and providing product and pricing advice. The role requires prior experience in customer service/sales, strong attention to detail, excellent communication, issue-resolution skills, a proactive relationship-building mindset, and basic Microsoft Office proficiency with a willingness to undergo training.
Required Qualifications
- Experience working in a customer service/sales environment
- High attention to detail and ability to manage multiple tasks
- Excellent communication and interpersonal skills
- Confidence to resolve issues effectively and efficiently
- Proactive approach to building constructive relationships
- Basic knowledge of Microsoft Office and willingness to undergo relevant training
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