Customer and Partner Marketing
$150,000–$230,000 year
On-siteSan Francisco, California, United States
Job Summary
Own the pipeline that converts happy customers into published proof, including case studies, quantified results, quotes, and technical deep dives written for a developer audience. Build the reference bench by maintaining a tiered pool of advocates and managing the customer advisory board to ensure reference request fulfillment. Own the marketing side of commercial partnerships with cloud marketplaces, agencies, and technology partners, driving joint launches, co-authored content, and marketplace listings to generate partner-influenced pipeline. Design and deploy AI-powered workflows using tools like Claude and call-recording mining to compress the time from customer conversation to published asset. This role is preferred in-person at San Francisco HQ.
Required Qualifications
- 5+ years in customer marketing, partner marketing, or product marketing at a B2B technology company
- meaningful time at a high-growth startup
- thrive in ambiguity
- Deep craft evidence: a portfolio of published customer proof you personally drove
- Excellent writing
- Comfort with technical subject matter
- Experience running a reference or advocacy program that sales actually used
- Track record of co-marketing with commercial or platform partners
- A proven AI builder mindset: you've shipped automations and internal tools using LLMs and workflow platforms
Desired Qualifications
- Experience marketing to developers at an API-first or infrastructure company
- Cloud marketplace experience (AWS, GCP, Azure): listing, co-sell, and marketplace-sourced pipeline
- Experience running a customer advisory board
- Multimedia range: you've produced customer video or launch content, not just documents
- Familiarity with the AI tooling landscape and the agent ecosystem
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