Customer and Business Relations Specialist
$55,000–$125,000 year
On-sitePueblo, Colorado, United States
Job Summary
Develop and maintain strong B2B customer relationships by assisting contractors and business customers with product selection and solutions. Process phone, email, and counter sales orders while providing outstanding customer service and technical support. Identify new sales opportunities to grow existing accounts and collaborate with team members to deliver an exceptional customer experience. This role requires sales experience, with HVAC industry experience preferred, and offers a competitive base salary plus a lucrative commission program. Johnstone Supply, a leading HVAC/R wholesale distributor recognized as a Top Workplace, supports career mobility across Colorado, New Mexico, and Arizona.
Required Qualifications
- Sales experience (Inside Sales, Outside Sales, Counter Sales, or Business Development)
- Business-to-business (B2B) sales experience
- Experience handling customer inquiries and phone orders
- Customer service and counter sales experience
- Strong communication and relationship-building skills
- A positive attitude, self-motivation, and desire to succeed
Desired Qualifications
- HVAC industry experience preferred
- Mechanical Engineering background welcomed
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